We all know that 911 is the number to call in the United States to get help in a police, fire or medical emergency. A 911 call goes to the emergency dispatch center closest to the caller, and trained personnel send the emergency responders to the caller’s location.
In Jefferson County, a team of dispatchers answers 163,000 service calls a year and dispatches five law enforcement agencies and 11 fire departments. Our dispatchers are trained in emergency medical dispatching, meaning they can talk a caller through basic medical treatment until help arrives.
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